— 01 · INDUSTRIES · IT & TELECOM

Carriers, re-engineered for the AI era.

OSS/BSS modernization, 5G orchestration, network AIOps, and AI-led customer experience — engineered for operators whose subscribers expect instant, whose margins demand automation, and whose regulators demand proof.

Scope your build
$11.85T
01 / IT MARKET BY 2028
$1.05T
02 / TELECOM SERVICES BY 2024
3.08B
03 / SMARTPHONE USERS
90+
04 / COUNTRIES SHIPPED
— 02 · THE MARKET SIGNAL

A category re-platforming at scale.

The global IT market is on a 7.2% CAGR toward $11.85T by 2028, and telecom services will clear $1.05T by 2024. The operators pulling ahead are the ones whose software ships as fast as their radios. See how we think across all verticals.

IT MARKET
$11.85T

Projected global IT spend by 2028 at a 7.2% CAGR — the runway for modernization budgets is long and funded.

TELECOM SERVICES
$1.05T

Global telecom services trajectory by 2024 — 5G, MVNOs, and enterprise connectivity driving the mix.

REACH
3.08B

Smartphone users worldwide — every subscriber is one mis-routed session away from an alternative provider.

— 03 · WHY MODERNIZE NOW

The forces
reshaping carriers.

5G, AI, cloud-native, and zero-trust are not roadmap items any more — they're the baseline. The operators investing today compound their lead every quarter.

01 · DRIVER

5G rollouts are live, not theoretical

Millimeter-wave, standalone core, and slicing are reshaping the radio and the rating engine at once. Software has to catch up across OSS, BSS, and CX.

02 · DRIVER

Subscriber expectations moved on

With 3.08B smartphone users worldwide, a dropped session is a churn event. Self-serve, instant provisioning, and proactive care are now table stakes.

03 · DRIVER

Margins are thinner per ARPU dollar

Operators face commoditization on voice and data. Software-driven segmentation, upsell, and fraud control are where the next points of margin come from.

04 · DRIVER

Data is the network's real product

Every tower, packet, and CRM touch is a signal. Turning telemetry into insight needs modern data platforms, not the BI stack of a decade ago.

05 · DRIVER

Security surface keeps expanding

IoT, edge compute, and multi-cloud workloads push the security perimeter outward. Zero-trust, encrypted infra, and audit-grade logging have to ship on day one.

06 · DRIVER

The rise of private networks

Enterprises are increasingly building their own 5G/LTE cores. Carriers must ship the software to manage these campus networks as a scalable service.

— 04 · INSIDE THE BUILD

Systems that keep
operators resilient.

Software we ship across operator, MVNO, and enterprise-IT accounts. Pair it with our AI & ML engineering practice to accelerate the telemetry-heavy pieces, or our enterprise engagements for multi-year transformation programs.

  • 01

    OSS / BSS modernization

    Order-to-cash, billing, catalog, and mediation replatformed for cloud-native scale and 5G product shapes.

  • 02

    Network AIOps platforms

    Telemetry, anomaly detection, and automated remediation wired across RAN, core, and transport.

  • 03

    Self-serve CX portals & apps

    My-account, in-app care, plan configurators, and upgrade flows that deflect contact-center load.

  • 04

    5G slicing & service orchestration

    NFV/SDN orchestration, slice lifecycle, and intent-based provisioning for enterprise 5G.

  • 05

    Fraud & revenue assurance

    ML-driven detection on CDRs, SIM-swap, bypass, and roaming fraud — paired with assurance dashboards.

  • 06

    Data platforms & BI

    Lakehouse, streaming, and semantic layers that unify network, CRM, and billing into one truth.

  • 07

    Identity, KYC & onboarding

    Biometric KYC, eSIM activation, and porting flows that meet regional regulatory bars.

  • 08

    IoT & connected-device platforms

    Device management, connectivity control, and edge analytics for fleets, meters, and industrial assets.

  • 09

    Contact center & agent copilots

    Genesys and Twilio integrations with AI agents that route, resolve, and surface the next-best-action.

  • 10

    Enterprise 5G & private networks

    Campus 5G, private LTE, and MEC workloads for manufacturers, ports, and logistics operators.

  • 11

    DevOps, SRE & observability

    GitOps pipelines, SLO frameworks, and incident automation for operators running always-on infra.

— 05 · AI WHERE IT EARNS

AI, tuned for
the network edge.

Generic copilots break on carrier data — schemas are gnarly, volumes are high, and latency matters. Our AI agents practice builds vertical-tuned systems that survive in production.

01 · AI

Predictive network operations

Forecast congestion, outages, and capacity exhaustion hours before customers feel them — paired with automated runbooks.

02 · AI

Churn & next-best-action

Score every subscriber weekly, route the save offer to the right channel, and learn from what each cohort converts on.

03 · AI

Fraud detection at CDR velocity

Stream-time models on call-detail records catch bypass, SIM-swap, and wangiri fraud the moment revenue starts to leak.

04 · AI

Generative care copilots

Retrieval-grounded agents that read plan docs, billing history, and ticket trails to resolve tier-1 care without a handoff.

05 · AI

5G slice intent automation

Natural-language service requests translated into slice templates, policy, and orchestration calls for enterprise accounts.

06 · AI

Creative & content automation

Campaign assets, plan microsites, and care-flow copy generated and localized across markets in hours, not weeks.

— 07 · WHY OPERATORS PICK US

Partner who's already
shipped at carrier scale.

Vertical depth compounds. Our telecom engagements draw on patterns we've shipped with MTN, Vodafone, and global operators — faster to working software, fewer wrong turns. Our delivery methodology keeps the program honest.

01 · BENEFIT

Carrier-grade instincts

We've shipped for MTN, Vodafone, and operator-scale platforms — reliability patterns, compliance, and edge cases are already in our playbook.

02 · BENEFIT

AI wired to margin

Every model is measured against churn, fraud, ARPU, or mean-time-to-resolve — not a Kaggle leaderboard.

03 · BENEFIT

Cloud-native by default

Kubernetes, Terraform, and observability baselines that meet SOC 2 and telecom regulator expectations without rework.

04 · BENEFIT

Integration-first architecture

We build into your OSS, BSS, CRM, and charging — not around them. Coexistence beats rip-and-replace every time.

05 · BENEFIT

Speed without shortcuts

Working POC in weeks, production pilot in one quarter — with follow-the-sun squads from four offices.

06 · BENEFIT

One-stop vertical depth

Data science, backend, mobile, and SRE under one roof — fewer vendors, one accountable delivery partner.

— 08 · TELECOM QUESTIONS

Answers for
network leaders.

01Can you integrate with our existing OSS, BSS, and charging systems?
Yes. We build into Amdocs, Netcracker, CSG, Oracle BRM, and in-house stacks. Coexistence through APIs and event streams is our default — full replatforming only when the data proves it.
02How do you handle telecom-grade reliability and compliance?
We architect against TM Forum, 3GPP, and regional regulator expectations — with SOC 2 and ISO 27001 baselines, encrypted infra, and audit-grade logging from the first commit.
03Do you have experience with 5G and private networks?
Yes. Slice orchestration, NFV/SDN integration, and enterprise private 5G are active engagements. Our teams work alongside RAN and core vendors on service-layer software.
04How quickly can we see an AI pilot on our own data?
Three to four weeks from kickoff for a working POC on your CDRs, CRM, or network telemetry — enough signal to decide before committing a full production budget.
05Can you help modernize legacy monoliths without disruption?
Yes. Strangler-fig migrations, event-sourced shims, and parallel-run validation are standard patterns we apply — migrations ship in increments, not big-bang cutovers.
06Who owns the AI models and data you train on?
You do. All IP, training artifacts, and evaluation sets transfer to you at the end of every engagement. Joint IP arrangements are available for strategic platforms.
— 09 · YOUR NETWORK, NEXT

Let's modernize your stack.

One discovery call, a vertical audit on your OSS, BSS, or network telemetry, and a working prototype inside four weeks. From there, full production delivery on our standard method.

hello@indianic.comWhatsApp Chat
RESPONSE TIME
< 4 hours
NDA
On request
FREE POC
3 – 5 days
TRUST
SOC 2 · ISO 27001