— 01 · FAQS

Answers you need
before you commit.

Questions about hiring, engagement models, tech, IP ownership, pricing, and our process. If it's not here, ask — we'll add it.

27
01 / YEARS IN BUSINESS
700+
02 / TEAM MEMBERS
90+
03 / COUNTRIES SERVED
7,000+
04 / PROJECTS SHIPPED
— 02 · GENERAL

Company, expertise,
and track record.

+How long has IndiaNIC been in business?

Since 1998 — 27 years. Founded as a small engineering team committed to craft and client outcomes, we've grown to 700+ people across four offices (Ahmedabad, Dubai, Beverly Hills, Melbourne) without losing that founder-led accountability.

+Where do you operate, and can you support distributed teams?

Offices in India (Ahmedabad), Dubai, USA (Beverly Hills), and Australia (Melbourne). This means follow-the-sun coverage, no timezone isolation, and standup rhythm that fits your schedule. We've served clients in 90+ countries and specialize in async-first delivery.

+Do you take on confidential or sensitive projects?

Yes. NDA signed before kickoff — standard. All proprietary algorithms, trade secrets, IP, and source code transfer to you at engagement close. We don't re-use your logic anywhere else. Compliance certifications available on request.

+How do you ensure quality?

We follow robust processes: black-box testing methodology, code review gates, staging environments that mirror production, and automated testing pipelines. Quality is a KPI per sprint — we demo live every week so bugs and regressions surface early.

— 03 · ENGAGEMENT MODELS

How we work
with you.

+What engagement models do you offer?

Four primary models: Rapid POC (2–7 days), Fixed Scope (clear requirements, fixed timeline, fixed price), Dedicated Teams (your engineers, our infrastructure, same sprint), and Staff Augmentation (inject senior engineers into your team). We also offer retainer-style engagements for long-term partnerships.

+What's the typical project timeline?

Rapid POCs: 2–7 days. Fixed Scope builds: 3–6 months depending on size. Dedicated teams: 6+ months, scaled to your roadmap. We scope precisely in discovery — no surprises. Average engagement is 18–24 months of continuous delivery.

+How much does a project cost?

Depends on scope, team size, and duration. Typical enterprise engagements: $50K–$500K+. Dedicated teams start at $8K–$15K/mo per engineer. POCs range $10K–$50K. We provide fixed quotes for scoped work and transparent monthly invoices for time-and-materials or dedicated teams.

+Do you work on fixed-price contracts?

Yes, for well-scoped projects. We use the 'Fixed Scope' model — clear requirements, finite timeline, fixed price. Ideal for projects shipping in 3–6 months with stable scope. If requirements are evolving, we recommend an 'Evolving Scope' model with transparent per-sprint adjustments.

+Can you scale up or down quickly?

Yes. We've onboarded 30-person teams in 30 days and reduced team size with two weeks' notice. Scaling happens at sprint boundaries — no wasted motion. You pay for what you use, month to month, for dedicated team engagements.

— 04 · HIRING & TEAMS

Dedicated team
questions.

+What's your dedicated team hiring philosophy?

We hire for skill, maturity, and culture fit — typically 1–8 years experience per engineer. Team average age is below 28, with 50+ engineers at 8+ years tenure. No junior-only teams. Your dedicated team has at least one senior engineer who owns quality and architecture.

+How long does hiring take for a dedicated team?

Minimum 3 months from brief to fully productive team. We don't rush hiring. We interview 10+ candidates per slot, vet for your exact tech stack and domain, and onboard with 2 weeks of structured ramp-up. By week 4, the team is shipping.

+Do hired engineers stay or rotate?

Your team stays. We staff dedicated teams for the long haul — 18+ month average tenure per engineer. If someone leaves, we backfill within 2 weeks. Turnover is tracked and measured; if it exceeds 15% annually, we adjust compensation.

+What certifications and skills are available?

We maintain certifications in major platforms (Magento, Appcelerator Titanium, Unity 3D, AWS, Shopify Plus). Beyond certs, we have deep expertise in languages/frameworks across web (Node, Python, Laravel, React), mobile (React Native, Flutter), AI/ML, DevOps, and QA. We also have Azure, GCP, and on-premises infrastructure expertise.

+How are vacation and holidays handled?

Standard policies: 20 paid vacation days annually, 10+ national holidays (varies by office), and sick leave. Advance notice for planning. We maintain 90%+ availability year-round by rotating teams across offices.

— 05 · TECHNOLOGY & INTEGRATION

Stack, compliance,
and integration.

+What technologies do you specialize in?

Web: Node.js, Python, Laravel, Next.js, React, Vue, Angular. Mobile: React Native, Flutter, native iOS/Swift, Kotlin. AI/ML: LangChain, LangGraph, PyTorch, TensorFlow, Anthropic/OpenAI APIs. Cloud: AWS, GCP, Azure. We're language-agnostic — we choose based on your problem, not our preferences.

+Do you build with AI-first architecture?

Yes. Every new project is AI-forward: agents for automation, LLM APIs for personalization, computer vision for content processing. We don't retrofit AI; we build it in from day one. Your system evolves with frontier models — no rewrites when the next model drops.

+Can you integrate with our existing systems?

Integration-first is our default. Salesforce, HubSpot, Zendesk, SAP, ServiceNow, Stripe, Twilio, custom REST/GraphQL APIs — standard connection points. We don't require platform swaps. APIs are documented; webhooks are built in; data migration is planned.

+How do you handle security and compliance?

ISO certified, Dun & Bradstreet registered. All servers behind secure firewalls. GDPR, HIPAA, SOC 2 compliance available per project. We use industry-standard secrets management, encryption, and penetration testing. Compliance is a design requirement, not an afterthought.

+What's your DevOps and deployment process?

Automated CI/CD pipelines (GitHub Actions, GitLab CI, Jenkins). Staging environments that mirror production. Blue-green deployments to minimize downtime. Monitoring via Datadog, CloudWatch, or equivalent. Rollback capability built in. Disaster recovery tested quarterly.

— 06 · PRICING & CONTRACTS

Cost, terms,
and estimates.

+Is the estimate binding?

For Fixed Scope projects: yes, binding within scope. If scope changes, price adjusts proportionally. For Dedicated Teams and Staff Augmentation: transparent monthly invoicing. We invoice 1 month in advance, so you can scale up or down with two weeks' notice.

+What are the payment terms?

Standard Net 30. We require 1 month's advance payment for dedicated team engagements — reasonable for distributed teams. POCs and scoped work are invoiced on delivery or per milestone. Long-term contracts may offer 2–3% early-payment discounts.

+What's included in the estimate?

Scoped deliverables, QA, documentation, deployment, and 30 days of post-launch support. Travel, third-party tools (SaaS licenses, APIs), and client-side changes are typically separate. We detail assumptions and exclusions in every estimate.

+Do you charge for meetings or discovery?

First call is free — 30 minutes to understand your brief and see if we're a fit. Detailed discovery (2–5 days) is scoped separately or baked into POC pricing. We're transparent about discovery costs upfront.

— 08 · STILL HAVE QUESTIONS?

Let's talk —
we love this part.

Questions not covered? Book a call with our team. First conversation is free, no strings.

hello@indianic.comWhatsApp Chat
RESPONSE TIME
< 4 hours
NDA
On request
FREE POC
3 – 5 days
TRUST
SOC 2 · ISO 27001